SUPPORT
Help & Support
Browse FAQs or open a ticket. We usually reply within one business day. Prefer email? Write to support@bruce.money.
Support tickets
Sign in when prompted. Tickets stay on your Bruce account.
Frequently asked questions
The same answers as in the app. View all FAQs.
- Account & profile — Setup, username, and profile
- Payments — Send, receive, escrow, requests, and favourites
- Security & privacy — Wallet, login, and notifications
- Referrals & troubleshooting — Invites and common issues
- Invoices — Create, send, and track invoices
- Payment links — Reusable links for collecting payments
- Treasury & export — Accounting exports and summaries
ChatGPT connector
- Setup: Bruce in ChatGPT and connector docs.
- If ChatGPT says the connection expired, open the connector and sign in again. Access tokens last eight hours; a refresh token renews them. Reconnect if refresh fails.
- A missing balance usually means wallet setup is unfinished. Sign in at bruce.money/login, complete setup in the app, then reconnect.
- Payments the connector requests still need the owner to approve them in the Bruce app. Instant sends only run after you confirm in chat.
Status
Platform status and support response times.
Contact
Prefer email? Write to support@bruce.money
Bruce is operated by Browills Limited.
Developers
- Pricing — send, receive, invoices, and checkout are 0%.
- Contact — partnerships and longer questions.
- Privacy and Terms.
- ChatGPT connector